Global Robotic Service
OMRON technical offices all over the world providing you with the competence and reliability you ever need for your project. Simple give us a call/ Send in your sample / We can simulate the application for you and send you a test report.
Competence
Design

Our wide network of machine automation specialists will help you to select the right automation architecture and products to meet your requirements. Our flat structure based on expert-to expert contact ensures that you will have ONE accountable and responsible expert to deal with on your complete project.

Proof Of Concept

As your project matures make use of our Automation centers to test and catchup with technology trends in motion, robotics, networking, safety, quality control etc. Make use of our Tsunagi (connectivity) laboratory to interface, test and validate your complete system with our new machine network (EtherCAT) and factory network (EtherNet/IP).

We will assign a dedicated application engineer to assist with initial programming and proof testing of the critical aspects of your automation system. Our application engineers have in-depth expertise in and knowledge of networks, PLCs, motion, safety and HMIs when applied to machine automation.

Test report as a service is based on virtual machine simulationand product samples testing:
3D machine simulation environment
Checking of real product samples
Confidence
Development

During your prototyping phase you will need flexibility in technical support, product supply and exchange. We will assign an inside sales contact to help you source the correct products fast during your prototyping phase.


Commissioning

With our worldwide network for service and support the export of your product is made simple, we will support you on-site with your customer, anywhere in the world. We can arrange a liaison sales engineer to facilitate training, spare parts supply or even machine commissioning. All this in a localised language with localised documentation – giving you complete peace of mind.

Assurance
After Sales Support

Our Support does not end at pre-sale application engineering. Omron provides a comprehensive set of post-sales support services including:

• Commissioning / Startup
• Field maintenance and troubleshooting
• Telephone technical support
• Replacement parts
• Training
• Product operation / Automation optimization
• Warranty repair

3D machine simulation environment